Current Lead time on all CUSTOM golf bags is 4-6 weeks.

Last Day to Order Custom Golf Bags and Duffel Bags for Christmas is Nov. 27th!

RETURN & REFUND POLICY

Thanks for shopping at Steurer & Jacoby!

If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 30 (change this) calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
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  • Your item must be in the original packaging. 
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  • Your item needs to have the receipt or proof of purchase.
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    REFUNDS

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

    You will receive the credit within a certain amount of days, depending on your card issuer's policies.

    PERSONALIZED RETURNS

    There are no returns on personalized products or custom choice leather & fabric golf bags. Thanks for your understanding.

    RETURN SHIPPING 

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

    CONTACT STEURER & JACOBY

    If you have any questions on how to return your item to us, contact us.

    Address

    2700 Holloway Road

    Louisville, KY 40299

    Phone Number

    (502) 267-6878

    E-Mail

    info@firebirdgroupinc.com