Thanks for shopping at Steurer & Jacoby!
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 (change this) calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
There are no returns on personalized products or custom choice leather & fabric golf bags. Thanks for your understanding.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
2700 Holloway Road
Louisville, KY 40299
Will Jacoby has developed a great reputation for the authenticity of his products in style and craftsmanship. The traditional quality,style, craftsmanship and materials are recognized across the globe. 50% of our business is in Europe and Australia. Every week we receive orders from customers of all backgrounds, from members of elite Hickory Golf Clubs, CEO's and even royalty. Delivery times are four to six weeks. All orders are custom made, made to order.
Handcrafted in Louisville, KY we are proud to be a part of the local community.
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