SHIPPING POLICY
WHEN WILL I RECEIVE MY ORDER?
Though some products may ship quickly, due to the handcrafted nature of our products, please allow 4-6 weeks for order fulfillment. Some personalized products could take longer.
HOW MUCH DOES SHIPPING COST?
Our Pencil Style Golf Bags cost $15 to ship. For all other golf bags, the standard rate is $30-Domestic US. Some small items such as Head Covers and Valuables Pouches cost $10-$15 to ship. Orders over $600 receive free shipping- Continental US only. The flat rate for all international shipping is $100. Our primary shipping service is FedEx.
International shipping and handling fees up to $150 may apply. (Does not include customs, VAT and clearance fees.) We are not responsible for VAT on shipments to the UK.
CONTACT STEURER & JACOBY
If you have any questions on shipping or how to return your item to us, contact us.
Address
2700 Holloway Road
Louisville, KY 40299
Phone Number
(502) 267-6878
info@firebirdgroupinc.com
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Made In the USA
Will Jacoby has developed a great reputation for the authenticity of his products in style and craftsmanship. The traditional quality,style, craftsmanship and materials are recognized across the globe. 50% of our business is in Europe and Australia. Every week we receive orders from customers of all backgrounds, from members of elite Hickory Golf Clubs, CEO's and even royalty. Delivery times are four to six weeks. All orders are custom made, made to order.
Committed to Louisville
Handcrafted in Louisville, KY we are proud to be a part of the local community.
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