SHIPPING POLICY

WHEN WILL I RECEIVE MY ORDER?

Though some products may ship quickly, due to the handcrafted nature of our products, please allow 4-6 weeks for order fulfillment. Some personalized products could take longer. 

HOW MUCH DOES SHIPPING COST?

Our Pencil Style Golf Bags cost $15 to ship. For all other golf bags, the standard rate is $30-Domestic US. Some small items such as Head Covers and Valuables Pouches cost $10-$15 to ship. Orders over $600 receive free shipping- Continental US only. The flat rate for all international shipping is $100. Our primary shipping service is FedEx.

International shipping and handling fees up to $150 may apply. (Does not include customs, VAT and clearance fees.) We are not responsible for VAT on shipments to the UK. 

CONTACT STEURER & JACOBY

If you have any questions on shipping or how to return your item to us, contact us.

Address

2700 Holloway Road

Louisville, KY 40299

Phone Number

(502) 267-6878

E-Mail

info@firebirdgroupinc.com